"All of us in ESIC are committed to provide social security as per ESI Act 1948.
We shall achieve this through -
- Adoption of innovative mechanisms for providing quality service to our customers, i.e., Insured Persons, Beneficiaries and Employers.
- Productive utilization of all facilities.
- Continual improvement of our systems, processes and technology.
- Training, involving, motivating and developing our employees for enhancing their performance and ability to satisfy our customers".